What's the cancellation policy for my wedding?
There is no penalty if notice is given 3 months before the event.
Cancellations made less than 3 months before the event have increasing penalties, however there are no penalties if the event is rescheduled.
Cancellations made less than 3 business days prior to the event must still be paid in full except for in the instance unforeseen disasters in which a state of emergency has been declared.
There is a 25% non refundable portion of the 50% deposit.
Consult with your event planner for more detailed cancellation policies.
What's the cancellation policy for my full-service event?
Please consult with your event planner if you need to cancel your full service event.
Depending on when the event is cancelled, forfeiture of the deposit or full payment for the event may still be due.
What's the cancellation policy for my delivery?
If notice is received prior to 12 pm 2 business days prior to the delivery, the client receives a full refund.
If notice is received at 12 pm or later 2 business days prior to the delivery, the client owes 50% of the total invoice cost.
If notice is received at 12 pm or later the business day before the delivery, the clients owes 100% of the invoice.
How can I pay?
We accept Visa, MasterCard, Discover & American Express, check, and bank transfer. Payment by credit card includes an additional 3.4% processing fee, which is a pass through fee from the credit card companies.
When do I need to pay if I'm a wedding client?
A 50% deposit is required upon signing your contract and then an additional 25% is due 30 days before the event. A final invoice will be sent 2 weeks prior to the event and the remaining balance is due the day of the event.
When do I need to pay if I'm planning a private event?
When do I need to pay if I'm a corporate or non-profit client?
How much is delivery and setup?
B.Lin Catering delivers to Washington, DC, Maryland, and Virginia. Delivery fee is dependent on distance and service type with delivery fees starting at $45 (for drop-offs). Orders including rental equipment pickups are charged an additional fee per delivery. Please consult with your event planner for special set-up needs and additional pricing that may apply.
What is the dollar minimum for my order?
Delivery minimums are measured by the food & beverage total and are calculated pre-tax.
Do you offer rentals and staffing in addition to food services?
Definitely! We partner with several rental companies to provide our clients a variety of rental options for their full service events. Our professional staff, including catering captains, chefs, servers, and bartenders, are available upon request.
Consult with your planner on the volume of staff needed to successfully execute your event.
Can I make changes to my delivery after confirmation?
We are happy to accommodate changes for deliveries until 5 pm three business days prior to the date. Past the cut-off, we will try our best to accommodate the change. In the event we are able to accommodate the requested change after the cut-off, a $25 late change fee will be added."
Cut-off windows may increase during B.Lin's busy seasons.
For delivery orders, what will my food be served on?
Your delivery order will be presented on disposable platters and bowls, and aluminum trays, along with labels and serving utensils. If requested, disposable chafing sets can be included at an additional charge.
For delivery orders, how will I keep my food warm?
We will arrive with the food hot and it will maintain warmth for approximately 30 minutes. For additional time between the delivery and serving, or for food that is served over a longer period of time (i.e. appetizers), we recommend adding disposable chafing sets to your order.
Is there a minimum food order I need to meet?
Yes, each item has a minimum number of servings. Generally, the following servings apply:
Check with your planner for more details on order minimums and how to meet them.
Please note that custom orders may be subject to different minimums.
When can deliveries be made?
Please change to: We are open Monday through Saturday from 7 am to 7:30 pm. The earliest we can deliver your order is 7 am for a start time of 7:30 am. Please inquire about times outside of this window. We are closed on all Sundays and national holidays.
When should I place my full-service order?
Full service orders must be finalized by 5 pm at least five business days prior to the event date. In order to finalize an event, B.Lin must have received contact information, proper load-in instructions, and full payment, unless other arrangements have been made with your planner.
What if I want to use B.Lin for a last minute event?
We cannot guarantee availability for orders placed within three business days of the delivery, however, we will do our best to accommodate you! If we are able to accommodate the delivery, a $50 rush fee will be added to the final total. In order to finalize an event, B.Lin must have received contact information, proper load-in instructions, and full payment, unless other arrangements have been made with your planner.
When should I place my delivery order?
Delivery orders must be placed and finalized by 5 pm at least three business days prior to the delivery date. In order to finalize an event, B.Lin must have received contact information, proper load-in instructions, and full payment, unless other arrangements have been made with your planner.
Please note, in order to confirm an event, we must have received a 50% deposit unless other arrangements are made with your planner.